Personal Tech Support
IT Support done properly, from right here on the Sunshine Coast.
Computers, smartphones, tablets, smart watches… these things are central to so much of our life nowadays but it’s hard to keep up with what to do and how best to do it. And, when they go wrong, it can be a disaster.
Computer demons exorcised; crises attended; inner calm restored. With in-person visits or remote desktop support, and always with our ‘real-human-being’ style of explaining things, we take the fear and the tedium out of tech problems.
We can help you stay productive and secure; we can show you how to do things, help you understand the digital world we live in and help you recover when things go a bit wonky.
In fact, we can help you with any IT-related issue, whether it’s work or play.
Prices from $125.
“We finally have an experienced IT partner who understands our business; issues are fixed in a timely manner and we receive an explanation in language we understand.”
for Businesses
Bluetone’s small business clients value us as a trusted and experienced IT Support partner. We strive to understand each client’s unique requirements, concerns, existing systems and workflow from day one; so we can deliver simple, cost-effective, bespoke solutions backed up by tailored support.
With your choice of in-person visits or remote desktop support, and always with our ‘real-human-being’ style of explaining things, we take the fear and tedium out of IT problems so you and your staff can get on with running your business.
We can help you make the most of the equipment you already have. We can design and implement security policies for your critical data, staff and equipment. Or, we can help your business to grow securely with realistic budgets if you’re moving premises or buying new equipment, or flirting with new systems such as VoIP or cloud syncing.
for Homes
You and your family rely on your computers and smart devices as part of your daily lives, so you need them to work properly. We’ll help you to keep things running and make the most of your devices.
Harness the potential of the cloud and understand where your data is and how to make best use of it. Rest assured that your data is safe and backed up. Properly synchronise your mail and other data across all your devices. Know that your family are operating safely on the internet. You can even have a fully personalised email address for yourself and your family members.
More and more things in your life need the Internet so a properly designed and robust network is essential. If you suffer dropouts and wireless black spots, then chances are the wireless router you got from your Internet provider is struggling to keep up. A healthy network will let you unleash your digital content - music, photos and home videos - so you can see it on your TVs and hear it anywhere in your home.
We can help keep you sane with proper network and wireless platforms that will cope with today’s demanding devices (not to mention demanding families!)